About Our Company
About Us
At Ideal Solution Medical Company, we specialize in providing high-quality, approved medical compression garments and medical supplies. We believe that your comfort and health come first, which is why we are committed to offering original, safe, effective products that comply with international medical standards, along with clear and accurate information about our products and policies before purchase to ensure a transparent shopping experience.
Our Mission
To provide trusted medical products that help our customers improve their quality of life, supported by exceptional customer service that ensures their satisfaction and confidence in us.
Our Vision
To become the first choice in the Kingdom of Saudi Arabia for medical compression garments and healthcare supplies by combining quality, trust, and after-sales service.
Transparency and Store Policies
In line with transparency requirements and a trustworthy shopping experience, we clearly explain our business identity, business model, store policies, and how customers can easily contact us.
- Clear business identity and direct contact methods (phone, email, WhatsApp).
- Published and easily accessible policies before checkout: Shipping & Delivery, Exchange & Return, Privacy Policy, and Terms & Conditions.
- Clear display of the final cost before order completion (product + shipping + tax, if applicable).
- Shipping within Saudi Arabia is SAR 50, and becomes free for orders over SAR 300.
- A professional website with SSL encryption to protect customer data.
- Consistency of product data (price, availability, images, description) between the store and Merchant Center product data.
- We welcome customer reviews and display them when available to build trust and improve service quality.
Company Information
- Trade Name: Ideal Solution Medical Company
- Address: Kingdom of Saudi Arabia
- Mobile Number: +966 56 113 8002
- Email: info@isolution-med.com
- Business Hours: Saturday to Thursday, 9:00 AM to 6:00 PM
- Commercial Registration: 4030314866
- VAT Number: 313005858800003
Policy Links
Note: Medical products should be used as needed and according to specialist guidance. Results may vary from one person to another.